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Frequently asked questions about online exams

Short answers to the most common questions about the platform, joining by code, importing material from a document, anti-cheat modes, results, plan limits and the firm team. Each answer focuses on one topic. More detail is on the separate pages.

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Topics · 15 questions

  1. Platform 2
  2. Students 2
  3. Material import 2
  4. Anti-cheat 2
  5. Results 2
  6. Pricing 2
  7. Firms 2
  8. Data and privacy 1

Platform

2 questions
  1. What is Ahu and what problem does it solve?

    Ahu is an online exam platform for teachers and prep centers. Material bank, builder, code-based live session and result analytics sit in one account; no Word files, WhatsApp messages or USB drives.

  2. Which question types and languages are supported?

    Eight types: single and multiple choice, true/false, short and long answer, fill in the blank, matching, numeric. Images, formulas and tables stay with the question; AZ, RU and EN share one bank.

Students

2 questions
  1. How does a student join an exam?

    The teacher shares a code or link. The student opens it, enters a name and waits; when the teacher starts, everyone begins at once, with no app to install.

  2. Does a student need an account?

    By default, no: a name is enough. You need an account only when the teacher requires one or participation is limited to a group; an account for past results is optional.

Material import

2 questions
  1. Can questions be imported from a PDF or an image?

    Yes. Upload a PDF or a phone photo, and Mistral OCR pulls out text, tables and image crops; a PDF is read page by page and merged, with three retries on failure.

  2. Does AI import write directly to the Material Bank?

    No. Every extracted question and text block is shown to you first and enters the bank only after confirmation; shared text is stored once, and a failed scan refunds units and credits.

Anti-cheat

2 questions
  1. What does anti-cheat record and what does it not record?

    Browser events: tab switches, leaving the window, full-screen exit, copying, developer tools. The server detects multiple IPs; no camera, microphone or screen recording, and times are server-stamped.

  2. What is the difference between Off, Warning and Strict modes?

    All three modes log the event and tell the student. Off has no block or live notification, Warning sends every event, Strict stops at the weight threshold and the teacher can restore.

Results

2 questions
  1. When are results ready?

    Closed answers are checked at submission; score and percentage are not stored, they recalculate each view. A changed key does not leave an old result, and manual open answers wait for the teacher.

  2. Can open answers be graded manually?

    Yes, in manual mode you read the answer, pick a rubric score and save; total, percentage and pass/fail update. Auto mode matches accepted answers, and on firm plans correction depends on your role.

Pricing

2 questions
  1. How do plans and limits work?

    Plans differ in limits: sessions and AI scans reset monthly, while active exams and students per session are capped. When a limit is reached, nothing is deleted; only the new action stops.

  2. How do billing periods and promo codes work?

    Prices are in AZN; choose monthly, 3-month or yearly, with 10% and 20% off automatically. Only Ahu issues promo codes; enter one in Subscription, and AI credits are one-time and never expire.

Firms

2 questions
  1. How is a firm account created and how does the team join?

    Support creates the firm account and the founder becomes Firm Admin; firms cannot self-register. Firm Admin invites staff by email and assigns roles; until a plan is chosen, no content can be created.

  2. What are categories, roles and student groups for?

    Categories divide teachers by subject, grade or branch. A student group is a list of students with emails that limits who can join an exam; a group exam can offer 2–26 variants.

Data and privacy

1 questions
  1. What data does Ahu collect and what does it not collect?

    Account data, exam answers and anti-cheat events are stored; the server stamps the time. No camera, microphone or screen recording, and other sites are not tracked; details in the privacy policy.

Related pages

Still have a question?

If you did not find your answer here, write to the support team. On firm accounts, plan choice and technical matters, support@ahu.az replies during business days.

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